Whale has led the way since the 1940's with ground breaking pump design through to recent innovation leaps in intelligent control electronic pump systems in recreational vehicles. The well-known brand has a reputation built on decades of high quality design expertise. Today, Whale supply the marine, caravan/motorhome, shower drainage and industrial markets around the world with innovative freshwater, bilge and waste pumps and water and space heating systems. Their forward thinking approach is driven by a dedicated team who exude a passion for delivering the best possible product and service for their customers. The strong focus on quality is backed up by the company having accreditation for all three ISO certifications i.e. 9001, 14001 and OHSAS 18001.
Replacement long spout for Whale Elegance taps
High quality, well designed and highly durable
Easy clean surfaces
Comes complete with fitting instructions
Shipping Information
Most orders are processed within 1–2 business days (Mon–Fri).
We do not ship or deliver on weekends.
Once your order is dispatched, you’ll receive a shipping confirmation email with tracking details. Tracking usually becomes active within 24 hours.
🚚 Delivery Services
We ship from the UK using Royal Mail, Evri, DX, or DHL depending on the size, value, and destination of your order.
Most parcels are sent on a 24-hour service, but some may go via 48-hour depending on your location and product type.
Van Life Living is not responsible for any customs fees, import taxes, or other charges imposed during or after delivery. These are the responsibility of the customer.
✅ 60-Day Returns
We offer a hassle-free 60-day return policy.
Returned items must be unused, in original packaging, and include proof of purchase.
You don’t need to contact us first — just send it back.
Return postage is the buyer’s responsibility.
We recommend tracked & insured shipping.
We cover postage for replacements if your item arrives damaged or faulty.
Our team typically responds within 24 hours on weekdays.
Postal Address:
Van Life Living
Unit 26 Rothersthorpe Crescent
Northampton
NN4 8JD
United Kingdom
Phone Support:
We currently provide customer support via email only. This allows us to respond more efficiently and ensure all enquiries are properly tracked and resolved.
🕒 Opening Hours
We’re available to assist you during the following times:
8:30am – 4:30pm
Closed
10:00am – 3:00pm
Closed
🧾 Business Details
In line with UK legal requirements, here are our registered business details:
UKB4C Limited
Van Life Living
11010304
GB290115330
Registered Office Address:
UKB4C Limited
Unit 26 Rothersthorpe Crescent
Northampton
NN4 8JD
United Kingdom
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Alternatively, please reach out to us via our live chat on the website or email us at onlinesales@vanlifeliving.co.uk for further assistance.
