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Shipping Information

Most orders are processed within 1–2 business days (Mon–Fri).

We do not ship or deliver on weekends.

Once your order is dispatched, you’ll receive a shipping confirmation email with tracking details. Tracking usually becomes active within 24 hours.

Delivery Services

We ship from the UK using Royal Mail, Evri, DX, or DHL depending on the size, value, and destination of your order.

Most parcels are sent on a 24-hour service, but some may go via 48-hour depending on your location and product type.

Shipping Costs

• Free delivery over £40
  
• £2.99 below £40 orders
  
• Shipping charges apply at checkout and are dependant on order location.
  

Not sure if you're in a free shipping zone? Contact us at onlinesales@vanlifeliving.co.uk for a quick quote.

Customs, Duties & Taxes (International Orders)

Van Life Living is not responsible for any customs fees, import taxes, or other charges imposed during or after delivery. These are the responsibility of the customer.

✅ 60-Day Returns

We offer a hassle-free 60-day return policy.

Returned items must be unused, in original packaging, and include proof of purchase.

• You don’t need to contact us first — just send it back.
• Return postage is the buyer’s responsibility.
• We recommend tracked & insured shipping.
• We cover postage for replacements if your item arrives damaged or faulty.
  
  

📍 Return address:

Van Life Living, Unit 26 Rothersthorpe Crescent,

Northampton, NN4 8JD

Questions? Email onlinesales@vanlifeliving.co.uk

Click here to read our full Cancellation & Returns Policy

📞 How to Reach Us

Email:

📧 onlinesales@vanlifeliving.co.uk

Our team typically responds within 24 hours on weekdays.

Postal Address:

Van Life Living

Unit 26 Rothersthorpe Crescent

Northampton

NN4 8JD

United Kingdom

Phone Support:

We currently provide customer support via email only. This allows us to respond more efficiently and ensure all enquiries are properly tracked and resolved.

🕒 Opening Hours

We’re available to assist you during the following times:

• 8:30am – 4:30pm
  
• Closed
  
• 10:00am – 3:00pm
  
• Closed
  

🧾 Business Details

In line with UK legal requirements, here are our registered business details:

• UKB4C Limited
  
• Van Life Living
  
• 11010304
  
• GB290115330
  

Registered Office Address:

UKB4C Limited

Unit 26 Rothersthorpe Crescent

Northampton

NN4 8JD

United Kingdom